THE HAVEN INSTITUTE FOR PROFESSIONAL TRAINING
CANCELLATION POLICY
A deposit of 20% of the Full Course Tuition, with a minimum deposit of $80, is required for registration into any course.
If the course is cancelled by The Haven Institute for Professional Training, all money paid to The Haven Institute for Professional Training is refunded.
Cancellation notice by a participant/Registered Student to The Haven Institute for Professional Training is accepted verbally or in writing, and the following applies:
- Cancellation less than 14 days before the course commencement date: 20% of Full Course Tuition is forfeited.
- Cancellation more than 14 days before the course commencement date: if a participant or Registered Student gives more than 14 days notice of cancellation and agrees to transfer no less than 20%, with a minimum deposit of $80, to another course occurring within twelve months of the original course, then no portion of the deposit will be forfeited. One transfer only.
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Withdrawal or dismissal after course commencement:
- Before 10% of course completed: Refund 70% of Course Fee, including applicable taxes (minimum amount retained to be not less than $80).
- Before 30% of course completed: Refund 50% of Course Fee, including applicable taxes.
- After 30% of course completed: No refund.
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Notes:
- If Course Fee payment has been made by personal cheque, refund is not processed until confirmation that the payment cheque has cleared the bank.
- Cancellation of meals by a participant/Registered Student of The Haven Institute will be accepted up to the time of course check-in. After such time, no refunds will be given or credit assigned for meal bookings cancelled by the individual.
- To calculate percentage of course completed - # of sessions completed divided by total # of sessions x 100.
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